Telepsychiatry (Online Consultations)
Telepsychiatry brings specialist psychiatric care to you, wherever you are. We offer secure online consultations for patients who prefer or require remote access to care.
Accessible Care from Anywhere
We understand that attending in-person appointments is not always possible due to geographical distance, physical health limitations, or severe anxiety. Telepsychiatry provides a convenient and effective alternative.
Our online consultations are conducted via a secure, POPIA-compliant video conferencing platform, ensuring your privacy and confidentiality are maintained exactly as they would be in our physical rooms.
Appropriateness of Telepsychiatry
While telepsychiatry is highly effective for many situations, it is generally most appropriate for follow-up appointments, medication management, and ongoing supportive care once an initial face-to-face assessment has been completed.
- Convenient follow-up care and monitoring
- Reviewing investigation results
- Routine medication adjustments
- Supportive psychotherapy and psychoeducation
Frequently Asked Questions
What technology do I need for an online consultation?
You will need a reliable internet connection, a quiet and private space, and a device with a working camera and microphone (such as a smartphone, tablet, or computer).
Is telepsychiatry as effective as seeing a doctor in person?
Extensive research shows that telepsychiatry is highly effective and equivalent to in-person care for diagnosing and treating many psychiatric conditions, particularly for follow-up care.
Can new patients book a telepsychiatry appointment?
While we prefer to see new patients in person for their comprehensive initial assessment, we evaluate requests on a case-by-case basis. Please contact our rooms to discuss your specific situation.